IN-OFFICE

EAGLESOFT SKILL DEVELOPMENT

Do you remember your first day using Eaglesoft? Do you remember the first time you found a “shortcut” within Eaglesoft? Imagine a day learning how to find a better way to “squeeze more juice out of your software”. Spend time learning how to make your teamwork flow from the administrative teams to clinical team and back again. Seamlessly. My Eaglesoft skill development day is designed for the front office, dental assistants, dentists and hygienists to learn the skills needed to cut down on the “clicks”; make your advanced clinical chart visually represent all conditions, services and treatment; make accounts, employer and insurance, fee schedules and/or coverage books, statements and claims flow.

IN-OFFICE EAGLESOFT SKILL DEVELOPMENT (“Training”)

In Office Skill Development Includes:

  • 1/2 Day* of Observation and Eaglesoft Setup

  • A full day of one-on-one learning

    *Arrival on day one is dependent on flight arrival and travel time to office

    *Offices within 90-mins of the Philadelphia Airport (PHL) use Coupon Code “PHL” when booking to receive a $1,000 Travel credit.

Winter Travel Statement to Our Customers

From the first week in DECEMBER to the first week in MARCH weather delays and flight cancelations limit my travel options. I would hate for your practice to block a day out for learning, only to find I’m unable get there. If your office is in Florida, the following Airports that offer Non-Stop flights from PHL (Philadelphia International Airport) book a date and I will confirm flights are available Alabama, Arizona, California, Delaware, Florida, Georgia, Hawaii, Louisiana, Mississippi, Nevada, New Jersey, New Mexico, North Carolina, South Carolina, Tennessee, or Texas.

As we enter the winter season, I want to ensure you stay informed and prepared during periods of severe weather. The Northeast U.S. always expects periods of snowfall and potential winter storms, which can impact my travel schedule.

During inclement weather, I may experience delays or cancellations as airline prioritize safety for passengers. While I do everything possible to keep my training schedule running smoothly, severe snow, icy roads, and hazardous conditions can affect transportation routes, service availability, and appointment times.

What You Can Expect from Us

  • Timely notifications if my visit is delayed or canceled due to weather conditions.

  • Flexible rescheduling options, with priority given to practices affected by weather-related disruptions.

  • Real-time updates via email, text, or phone as soon as conditions change or services resume.

How You Can Stay Prepared

  • Keep an eye on local weather forecasts during storm periods.  I will constantly be checking your zip code against local forecasted 10-day weather reports.

  • Ensure we have your most up-to-date contact information so you receive alerts promptly.

  • If conditions look hazardous, I will be reaching out to  adjust your appointment.

Safety is a top priority. Thank you for your understanding, patience, and cooperation during the winter months. I remain committed to providing reliable service and clear communication throughout every storm.

If you need assistance or have questions regarding a delay or cancellation, please contact me at any time.

  • There is a distinction between training (“driver’s ed”) versus skill development (“race instruction”). It is dental school versus Pankey, Dawson, Spear [enter your favorite continuing education source here]. It's “jogging around the park” versus the Boston Marathon. I will not train a new user in an existing office. I will only train an entire office how you use Eaglesoft better. Together. Symbiotically. Holistically. It’s the basis of the crew process.

  • I typically arrive the day before a scheduled skill development day. I spend a few hours in the background of the office doing staff observation and setup, while you continue to see patients normally. Then the next day – the skill development day – we set aside 7 to 8 hours (preferably and recommended without patients) to review best practices, do hands on learning, and update protocols and practices. Then we apply that information “real time” using the “see one. Do one. Teach one” method. Here is a video that explains the process

  • I typically arrive the day before a scheduled skill development day. I spend a few hours in the background of the office doing staff observation and setup, while you continue to see patients normally. Then the next day – the skill development day – we set aside 7 to 8 hours (preferably and recommended without patients) to review best practices, do hands on learning, and update protocols and practices. Then we apply that information “real time” using the “see one. Do one. Teach one” method. Here is a video that explains the process

  • Just like the resources in the Eaglesoft field guide, you have access to me by phone, text, direct message, instant message, carrier pigeon or whatever way works for you to follow-up. There is never a fee for your practice to quickly contact me after a skill development session.

  • I have included a 1-hour Zoom follow-up call with every Skill Development Day and we can always schedule a devoted hour-long virtual skill development session using zoom. Each hour is billed as virtual skill development for $249 and available as needed.

  • Think about the issues practices have with practice management like “periodontal disease”. If the issues are really bad, we need immediate intervention and then follow-up 3-4 months later, as it gets better, say 6 months apart. As you maintain the “condition” we can go an annual review to keep things

  • In-office Skill Development is available Tuesday to Friday. March 1st to December 15th (WEATHER PERMITTING)

  • IN-OFFICE SKILL DEVELOPMENT IS $3,995.00. ALL TRAVEL COST ARE INCLUDED.

  • Yes. Each additional consecutive day is booked at $995.00.

  • If you have ever tried to complete a root canal while there are two hygienists in need of exams, you understand the idea that “interruption” break the flow of processes. I prefer having exclusive time with the crew, there are situations when this is not possible. Let’s talk about options.

  • If you do not see the date you want, use the “call us” button at the top of the website and we can work together on a date.

Click here to download a copy of our HIPAA Business Agreement
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