There is a distinction between training (“driver’s ed”) versus skill development (“race instruction”). It is dental school versus Pankey, Dawson, Spear [enter your favorite continuing education source here]. It's “jogging around the park” versus the Boston Marathon. I will not train a new user in an existing office. I will only train an entire office how you use Eaglesoft better. Together. Symbiotically. Holistically. It’s the basis of the crew process.

I typically arrive the day before a scheduled skill development day. I spend a few hours in the background of the office doing staff observation and setup, while you continue to see patients normally. Then the next day – the skill development day – we set aside 7 to 8 hours (preferably and recommended without patients) to review best practices, do hands on learning, and update protocols and practices. Then we apply that information “real time” using the “see one. Do one. Teach one” method. Here is a video that explains the process

Just like the resources in the Eaglesoft field guide, you have access to me by phone, text, direct message, instant message, carrier pigeon or whatever way works for you to follow-up. There is never a fee for your practice to quickly contact me after a skill development session.

I have included two 1-hour Zoom follow-up calls with every Skill Development day and we can always schedule a devoted hour-long virtual skill development session using zoom. Each hour is billed as virtual skill development for $249 and available as needed.

Think about the issues practices have with practice management like “periodontal disease”. If the issues are really bad, we need immediate intervention and then follow-up 3-4 months later, as it gets better, say 6 months apart. As you maintain the “condition” we can go an annual review to keep things

In-office Skill Development is available Tuesday to Friday. March 1st to December 15th (WEATHER PERMITTING)

IN-OFFICE SKILL DEVELOPMENT IS $3,995.00. ALL TRAVEL COST ARE INCLUDED.

Yes. Each additional consecutive day is booked at $995.00.

(This allows the office to continue working with patients but I warn offices the interruptions in training are equal to interruptions in a dental procedure. Not optimal but possible) I prefer having exclusive time with the crew, there are situations when this is not possible. Let’s talk about options.

If you do not see the date you want, use the “call us” button at the top of the website and we can work together on a date.

With Eaglesoft Training (“Skill Development”) from The Crew Process you’ll find:

• Better scheduling

• Lower Accounts Receivable

• Stronger team accountability

• Improved patient experience