"Why do you do what you do?" It’s the first question we want to know.
Independent healthcare practice like you across the US and abroad are seeking a way to transform your businesses and reclaim your life. Instead of being "owned" by your business, you are looking for a way to slow down, take a step back, and then move forward with confidence and clarity about what needs to be done.
What The Crew Process does is different. Our work focuses on both Accountability Coaching for your business (people, process and profitability) while we clarify your business standards, branding, ethics, values customer service, personal interactions, charity and the rest of your life – Philosophy (because they are so intertwined!).
We start in the same way you would start a new patient visit - with an examination, we call Observation. Starting with spending time with ownership on in-depth discussions and exploration and clarity of goals (both business and personal) for the future. Then typically spending time in-office talking with employees during normal working hours, interacting with them as they interact with patients. Finally, we are back on site for what would, in a practice, be called a Treatment Consultation. This is when we use an extended break (2 to 3 hours) in the middle of a work day to review the findings of the Observation, Goals Analysis and Financial Analysis with the entire office.
Ongoing, Monthly Coaching sessions are typically onsite, about once a month or one a quarter (based on the needs of the practice) and include unlimited “between-session” coaching via email, text, Facebook messenger, and/or phone conversations. This is where we provide on-going accountability to keep the practice (People, Process and Profitability) in aligned with Philosophy on track to produce lasting results.
The Crew Process' Initial month of Business Coaching is available for less than the typical cost of a 3-unit dental bridge, and Ongoing Monthly Crew Process Business Coaching for less than the typical cost of a single crown. Our Custom Business Coaching programs and services are affordable and fully flexible, and each is backed by a month-to-month Easy Exit Agreement. That way, if you are ready to "leap" on your own, you can simply discontinue the service, provide your feedback, and we will promptly and respectfully exit our current agreement of service and pick up again whenever you see gaps in your business process.
Initial Month Includes:
Includes: One (1) In-Office day of Coaching, Observation, Workshop & Skill Development (8 hours) personally designed in conjunction with your Coach and the Practice Owner(s), Unlimited 30-day Virtual follow-up Strategic Path Planning with the Practice Owner(s) and 30-days of Virtual Support for the Practice Owner(s) and the entire Crew.
Each Following Month Includes:
One (1) In-Office day of Coaching, Observation, Workshop & Skill Development (8 hours) personally designed in conjunction with your Coach and the Practice Owner(s), Unlimited 30-day Virtual follow-up Strategic Path Planning with the Practice Owner(s) and 30-days of Virtual Support for the Practice Owner(s) and the entire Crew.